The Ultimate Account Guy

Entries categorized as ‘Commercials’

Dex Knows How To Make A Good Commercial

September 21, 2009 · Leave a Comment

This Dex Knows commercial has been around for a number of months now and every time I see it I’m reminded how effective it is. The messaging is simple and conveyed in a humorous and memorable fashion. This is the perfect example of an effective commercial in my mind. Not only do you get the point the advertiser is trying to make, the addition of humor makes it stick.

What do you think about this commercial? What is the key to an effective commercial for you?

- Dennis

Categories: Advertising · Advertising Blog · Commercials · Communication · Dex · TV

Missed Details Bother Me

September 14, 2009 · 2 Comments

This Heineken Light commercial has been all over sports programs recently. It’s a pretty good commercial. It makes me remember Heineken Light and gives me a chance to look at Eva Longoria. These are two great things. At the very end of the commercial though, they loose lose me. When the waitress brings the two gentlemen their Heineken Lights, she brings them glass bottles. Not one stadium, arena or amphitheater in the US, serves any kind of beer in a glass bottle.

I don’t know why this gets under my skin so much. It doesn’t distract from the communication, but for some reason I can’t get past it. Is it because it takes something away from the authenticity?

It’s a beer commercial. They are not generally based in reality. The idea that these guys would be moved down to courtside seats isn’t based in reality, but that part doesn’t bother me.

Am I crazy for letting this bother me? Does this oversight make it a bad commercial? Have you seen other mistakes in commercials that ruin it for you?

- Dennis

Categories: Advertising · Advertising Blog · Beer Commercials · Commercials · Heineken Light · TV

Brink’s New Target Audience

July 28, 2009 · Leave a Comment

For years Brink’s Home Security (or now Broadview) has had the same feel to their commercials. As real and frightening as it is, they have always shown a family being attacked. Whether it is the wife at home alone, the wife with the kids, the kids home alone or the entire family, Brink’s has been targeting the family market. With this newest commercial, Brink’s is going after a different market, the single female market.

My focus of this post is not the commercial itself. The commercial does a fine job of depicting a female preparing for a first date when a man dressed in the burglar uniform smashes a sliding glass door in an attempt to get it. The burglar is quickly scared away by the sound of the Brink’s Home Security System. Besides the avalanche of information that is thrown in at the end, I think the commercial does a good job of conveying the main idea Brink’s is seeking.

My goal for this post is to analyze the switch in target markets. The switch seems like a natural one. Women are seen by society as being more vulnerable to an attack of this type, making the visual images of this stick in the mind of the consumer even more. But I wonder what brought on this switch in focus from families to single women. Does it have to do with more women living alone because of the increase in divorce? Does it have to do with people delaying marriage and therefore more women living alone, or with female roommates? Does Brink’s get any type of halo effect from this? Does it carry over from single women, to families or even the elderly?

I guess this post is more of a question than anything else. I like the move on Brink’s behalf to show the vulnerability of a single woman and the safety and protection that a Brink’s Home Security System provides.

What do you think about this commercial? Does the switch in target markets or branching off of target markets help Brinks in your mind?

- Dennis

Categories: Advertising · Advertising Blog · Brink's Home Security · Broadview · Commercials · TV

Gillette Focuses In On Their Current Customers

May 4, 2009 · Leave a Comment

Gillette has adjusted their strategy recently to capitalize on their current customer base. The newest spot for the Fusion blade has a talking blade telling a gentleman that it’s time to get a new blade. When the lubrication strip (also an indicator strip) turns white. It’s time to throw it out and get a new one.

Everyone learns in Marketing 101 that 80% of your sales come from 20% of your customers. So the strategy to focus on keeping your current customers instead of going after the competition makes sense. It even makes sense to try to grow the revenue you receive from your current customer base. They are already buying your product. Why not try to get them to buy more?

It seems like a natural evolution until you think about the current situation of the economy. In this economy people aren’t as brand loyal as they usually are. They don’t feel the need to stick with one brand because that is what they always use. So when you tell your consistent customer of 5 years that he should be buying more of your product you run the risk of coming off as greedy. Granted, there is a payoff to ditching your razor (a better shave) when the indicator strip turns white. But when everywhere you look, people are cutting back and hunkering down to ride out this economic downturn, using your razor an extra week seems like the least you can do.

In my opinion, Gillette would be better served to offer some type of reward program if they want to focus on their current customer base. They could make a program where you sign up on their website, enter the skew numbers from your package of Fusion blades and after your 5th or 10th package you get a $5.00 off coupon. Or even a referral program to earn free packages would help to keep and engage your current customers and bring new customers into the fold at the same time.

Right now, it’s harder than ever for companies to keep their customers. Since it is so important to keep the customers you have already earned, they should be working harder and making it worth the customers while to stick around.

What do you think about this strategy? Is it a solid strategy to keep the customers Gillette already has?

-Dennis

Categories: Advertising · Commercials · Gillette Fusion · TV

Visa’s New Strategy – Security Not Spending

April 30, 2009 · Leave a Comment

Last month I wrote a post about the new Visa Campaign and how the strategy was miss-directed for the current economy. My view is a this point the consumer isn’t interested in being told there is an easier way to spend their hard earned money. They want to feel safe. They want to know how to save money, how to make their money work harder for them.

So because of this, I was excited to see this new commercial from Visa. It address’ the main problem I had with the previous one. The strategy behind this commercial is safety. You can shop online and know your card information is safe.

In this economy consumers are still skittish about spending money. But if you have to go online and buy a book from Amazon or a pair of shoes from Zappos you have the confidence that your purchase is secure. This commercial makes the consumer feel like Visa is on their side. That Visa cares about their financial security during this tough time. They aren’t just another big bank out to pry more money out of their clenched hands.

One thing I wish had a bigger prominence in the commercial is their website. Visa’s website has an abundance of quality information on their safety features. Why not drive people to your website so they can check out and experience all of the safety features up close and personal. Give the consumer a chance to develop a relationship with the brand.

What do you think about this new commercial compared to the previous one? Does this do a better job of explaining why Visa is the card to use during this time?

-Dennis

Categories: Advertising · Commercials · Economy · TV · Visa Check Card